Archive for Conflict Resolution
The Experiment in Leadership Development Continues: Audios Want to Play Too!
Posted by: | CommentsOver the weekend, as I was thinking of special people I wanted as guest speakers for our Making Managers into Leaders Institute, I began to think of our own current and former facilitators, coaches and consultants. I had never realized it before, but I was able to quickly write down six of their names who have gone on to become authors in their own right. And there might be more.
That is so cool! It must be a little like the feeling of being a grandparent (I can only speculate at this point. 
). But it is tremendously gratifying for me to realize that AT LEAST SIX OF OUR FACILITATORS HAVE NOW WRITTEN AND PUBLISHED THEIR OWN SUBSTANTIVE BOOKS! I can’t wait for them to start contributing value to our library of management/ leadership development content – helping you solve your management challenges!
One of those special talents is Stephen McGhee, who has recently written an excellent book, “Learning to Believe the Unbelievable: Living Life as a Miracle Leader.” We will ask Stephen do a video soon for Institute members about some of his profound insights about leadership and management, and also a longer webinar for additional depth.
Meanwhile, here is Stephen reporting what happened as a result of one of his team sessions several years ago:
Turn up your speakers and click here to hear the two minute audio.
This is one of 101 audio learning snippets already in the Making Managers into Leaders Institute. We’ll be sharing more about the Institute this week.
What are your questions or comments? We are eager to know what they are.
Ed Oakley and the Enlightened Leadership Team.
Special Leadership Situation for Associates Quick to Anger
Posted by: | CommentsGary owns a courier service in Denver, Colorado. We met in Starbucks, and when he discovered what I do, he asked for some advice. His situation was that he had a delivery contractor who had a bad attitude along with some behavioral issues. On top of that difficult situation, Gary needed to lower the contractor’s compensation as a percentage of revenue, as the current situation was not profitable for the company.
My coaching to him was basically to use the essence of the Framework for Leadership. I’ll bet you’re thinking, “what a surprise!” The idea was to first set the context Read More→
Making Leadership Simple by Understanding Yourself and Others
Posted by: | CommentsI was working with a leadership development team in Ft. Worth, TX last week with some of our self-awareness assessments, and it brought back memories of my Hewlett-Packard days. HP always did a lot of management and leadership training, for which I am grateful. But of all the classes I attended over twelve years, THE most valuable was the one related to Read More→
Dealing With Conflict
Posted by: | CommentsIn their July newsletter ELSolutions referenced a Cornell University study, as reported in FSB (Fortune Small Business) Magazine, suggesting that a key deterent to organizational performance is “Letting Conflicts Fester.”
The article goes on to say, “Bringing tensions out into the open and then resolving them is one of a team leader’s most important jobs.” (We agree.) “The more creative a leader can be the more likely that conflict can be discussed and resolved,” they went on to say. We see that last sentence as the challenge. What does “being creative” look like in a particular situation? Almost by definition, being creative doesn’t have any particular structure. That makes it potentially complex and difficult. Success is way to dependent upon “being creative,” which has a lot of variability among people.
Our new book, Leadership Made Simple, provides a simple approach to dealing with this difficult challenge of conflict resolution. Here is an example from the book of the process being used. It begins on page 137 in chapter 11 of the book: Read More→
