Problems with leadership development processes…
ByDeveloping your leadership skills is critical to your ongoing success and prosperity, so it is important that you understand some significant problems/challenges/issues with leadership development processes. After 23 years in the leadership development business, we are just realizing the impact of some of the issues.
It is also important that you begin to consider solutions for you and your organization. Feel free to share the video with your colleagues, and please leave your comments below:
Please share your perspectives below!
To the total health of you and your team,
Ed Oakley and the Enlightened Leadership team
TRANSCRIPTION
Hi it’s Ed Oakley. We’ve discovered some significant problems with leadership development that impact your ability to develop and grow leadership throughout your organization – something critical to your success. And, I’m excited to share with you over several brief videos the breakthroughs we’ve had in the process of dealing with those problems
You know that the soft skills side of your job, the people side, the leadership side, is very important to your success and your security in your career. You do know though that people who aren’t good at the people side are vulnerable. Their jobs are vulnerable. They are at risk in their roles.
The so-called “hard part of the job”, the “technical aspects,” the parts we’ve put most of our education and experience hours into, can more and more be outsourced. That’s bad news. The good news is that the leadership part can NOT be outsourced. And, it is in high demand. So the soft side, the leadership side is critical to ensuring your success in the future — more so than ever before. If you didn’t realize that, you probably wouldn’t be watching this video.
There’s a problem with that however. It is very challenging to learn and really implement leadership on your own. It’s difficult to read a book or go to a seminar or watch a webinar all on your own and be successful in actually implementing it.
Now, it’s not impossible. But it is challenging. Think about the many things you’ve learned intellectually, but have never actually implemented. There’s a lot you “KNOW,” but you haven’t actually mastered, because you haven’t done it. Knowing and doing are very different. Can you relate to that? A doctor who knows how to do a surgery, but has not actually done it yet, is not someone I want operating on me.
Let me share an interesting story around this. I was working with a major pharmaceutical company that had an internal two-week management development process. They sent quite a few people through this management development program, and I and EL was a key part of the training process.
They also sent a few select people to a $35,000 summer executive program at a major Eastern University. Once a number of executives had attended both the executive University program and the internal program where they learned together as teams, a facilitator went out and interviewed all the executives. He asked a question, “what has been the value of each of these two programs?”
The responses were very telling. Consistently, they said that the $35,000 University Summer executive program was a lot of fun, they met a lot of interesting people, and probably made some friends that will be lifetime friends. They also learned a lot about themselves. From a practical perspective, however, the internal team-oriented management development program was far more valuable and more effective. That was consistent. In those internal sessions, they learned a lot more about how to be more effective leaders, as well as team players.
See it is extremely challenging to go off on your own and learn to be a better leader. How many times have you taken something you’ve read about back to your team – because you thought it was a good idea — and the reception was like a deer in the headlights.
It is much easier, more effective, and far more fun to learn, develop and implement as a team. Because when you do it as a team, you’ve got the opportunity to focus on specific organizational objectives and goals. When you have everyone on the team aligned on accomplishing the same goals while they’re learning leadership abilities, and how to achieve those goals, it’s easy and fun to do. There’s a supportive group focused on the entire team’s success. And there’s far more accountability.
And that was the difference in the internal management development program. it was team-based.
Now having said this, if you can afford to bring us to your site and do a face-to-face seminar or workshop, then I suggest you stop watching this video, pick up the phone and call us, and make plans for doing that team and leadership development solution-oriented workshop.
However, if you’re resource limited, either time or money or both, keep watching because we have a solution for you that changes the game and makes our work — the work of enlightened leadership solutions — proven with some 50,000 people from 67 countries over the last 23 years, accessible to a whole new group of people, teams and organizations. We’re changing some old paradigms in the learning and development industry. Stay tuned!
Let me share an accidental example of this team-based learning in action. In this case, administrative management and executives of a major West Coast University were going through a year-long leadership development program led by our company. I personally facilitated one of the sessions on-site there at the University, and several people made comments that they were getting a lot of value out of the weekly videos that they were receiving from us as part of this year-long learning process. I was, of course, pleased, because I personally created a number of the videos. But I certainly wanted to know more. “How are you using the learning videos?” I asked.
Without exception, the people who went out of their way to acknowledge the value they were receiving from the weekly videos said it was because they were sharing the videos with their team and discussing the concepts in the video, including what made sense about it, how they could use it on their own teams, challenges, solutions, and especially how the ideas, concepts and tools could be useful in accomplishing their challenging goals.
Do you see what they were doing? They were creating their own team-based learning by taking advantage of our weekly video series , and it wasn’t part of the requirement of their learning process. The best managers just saw the opportunity and jumped all over it.
Think about what happens. When you focus on your own team goals and objectives, you’ve got the whole team working with you, and you hold each other accountable for accomplishing those objectives – while you’re all learning to be better leaders – and yes, leadership can and should come from anyone and everyone on the team – when it is appropriate for them to do so.
Now, when we talk about the idea of having your whole team involved in a learning and development environment, do you automatically think,”oh geez, the cost of learning just went up!” Did you think that? Well… you’d be wrong.
We, ELS, are completely changing the paradigm of pricing in learning and development – at a time when leadership development at all levels of organizations is so critical. Imagine developing your whole team and all it’s members for the price of training just one person. More on that in an upcoming video.
Ok, that’s enough for now. In the next video – coming in a few days – we don’t want to bombard you with too much – we’ll talk about another key aspect of developing your leadership skills that is very important for you to know and understand. I’m excited about the breakthrough this new piece represents.
Now, please do me a favor. Make any comments: positive comments, negative comments, or any questions, concerns, anything that’s on your mind about any of this, please make your comments below. I would love to see them.
We’ll talk again soon. Thanks for watching.
23 Comments
August 30th, 2010 at 6:50 am
We are currently designing Leadership Development programs for all levels within USDA, APHIS and I believe what you are discussing is very important. How can an individual who is participating in one of these programs implement their own team-based learning if they are not in a “leadership” position within the organization? How do they overcome the challenge of no buy-in or support from current Supervisor or other staff (i.e., they just don’t want to hear about it because they have too much other work)? In our LD programs we incorporate Action Learning Projects where the participants of the program work together in teams to solve an organzational issue. These teams are encouraged to practice the skills they learn in the classroom, etc. If there is no buy-in/support from a participant’s Supervisor or colleagues, how successful would they be at implementing this within their own work unit? This may create a sense of failure in that “this leadership stuff, i.e., soft skills, people skills, etc” doesn’t really work.
I plan to share this email with my colleages and discuss how they think we could implement this into our LD programs. I look forward to reply.
August 30th, 2010 at 8:20 am
I am intrigued with your premise. I think you are on to something. I have typically had my GM’s read books and articles about leadership and then we take the time to discuss. Getting them to participate on their own as teams and to “do” is probably one of the areas that is lacking. I look forward to your next video on this subject
David
August 30th, 2010 at 9:24 am
Ed,
YES! So true … learning as a team is exponentially more effective than an individual learning something new and bringing it for the team. There are numerous psychological reasons for this, would love a follow-up video on why!
August 30th, 2010 at 9:44 am
Thank you for the enlightened leadership training video. I agree with your assessment that it is important to have the opportunity to practice the learning but we never know when we can either meet or make the opportunity to use that information which is why it is important to continue to develop into the enlightened leader and remember that the development is not a lightening rod but is a process leading toward professional development.
The difference in potential and kinetic is one lies dormant and the other is realized. Thank you for helping to awaken the potential.
August 30th, 2010 at 10:05 am
Pandy,
Thanks for your thoughtful comments and questions! One of the responsibilities of a “team” leader is to provide a bit of isolation between her team and people above who might not be so supportive. That’s a reality of organizational life. What is most important is that the team leader get buy-in from the team members that they have a real opportunity to create their own little mini-environment that is more fun and effective.
In the next video, we’re going to look at a key piece of the puzzle – how can the team create a focus for their learning.
By the way, it’s awesome that you’re using action learning. That makes so much sense.
I also think it’s a great idea to pass these videos around – including other levels in the organization, because I think they’re very supportive of what you’re trying to do. It’s an outside perspective that might make a difference.
Best wishes,
Ed
August 30th, 2010 at 10:08 am
Thanks, David. You’ve already taken a big step, ie, making sure you have a conversation about the reading. Now comes the team involvement where the knowledge gets moved into action and mastery. What that involvement focuses on is the topic of the next video.
Ed
August 30th, 2010 at 10:10 am
TC, thanks so much for your comments. And I’ll bet you know a lot more about the psychological reasons than I do. The “engineer” in me has just realized that it is what works!
Would love some comments about it, or even a skype video call that we record and offer our subscribers..??
Ed
August 30th, 2010 at 10:13 am
Great insights, George. And I like the metaphors you use. Kinetic vs potential. Wow! Potential is what we have when we “learn” something. Kinetic is when we’re putting it into action, which leads to mastery.
I like it! Thanks much,
Ed
August 30th, 2010 at 11:49 am
I really appreciate your video. Albert Einstein said “The only source of knowledge is experience.” and “The only thing that interferes with my learning is my education.” While I think this is a bit extreme, it illustrates the importance of experiential learning.
In 2002, as we began to realize that within 5-10 years, the majority of our management staff in a small (40 employees) USDA, AMS field office would be eligible for retirement, we consulted with a member of the Enlightened Leadership staff to assist us in developing an inhouse Leadership Development Program. With a limited budget, this was an excellent way to get a program going. The program is voluntary and open to all staff members who have completed their probationary period and whose performance was at least “Fully Successful.” The program has evolved over the years as we have used a continuous improvement model to determine what has worked well and what we want to do differently.
The program has included discussions on leadership topics, leadership book discussions, personality testing, personalized training, active learning projects to solve organizational issues and experiential leadership opportunities that assign participant teams to plan and execute the actual LDP activities. One activity this year has been the development of an internal Leadership Development Exchange (LDE) blog where participants can post leadership articles of interest for others to comment on. I think I’ll be posting this video on the LDE.
I look forward to your next video as I am always looking for new ways to keep our LDP program relevant and stimulating.
August 30th, 2010 at 12:06 pm
Hi Gayle,
You guys sound like you’re doing great with your LDP. That’s awesome. Thanks for sharing your thoughts and successes. The next video might be particularly interesting to you, as I don’t see a sign that you’re already doing what this is about – even though you’re doing SO MUCH!
And congratulations for having your continuous improvement mindset, Gayle! Hope you’ll share these videos with some of your key folks.
August 31st, 2010 at 5:58 am
Good presentation that blends both soft skills and leadership
Blog: http://profmsr.blogspot.com
Prof.M.S.Rao,
Founder and Chief Consultnat,
MSR Leadership Consultants, India
August 31st, 2010 at 8:20 am
Ed
Our culture is fast paced and team-oriented and we believe strongly that all of our associates must demonstrate leadership skills regardless of position. For us, team-based learning fits very well indeed. I am looking forward to learning more in your next video.
Warm regards,
Juanita
August 31st, 2010 at 10:59 am
Thank you for your kind comment, Prof Rao. Good to hear from you.
August 31st, 2010 at 11:02 am
Juanita, I’m so glad to hear about your company’s philosophy around leadership. There are still lots of companies that are not so enlightened! I just wrapped up a second video, but it will take some editing time. I hope it’s useful to you!
Thanks for taking time to comment. I appreciate it and I appreciate you!
Ed
August 31st, 2010 at 2:42 pm
Experience is definitely the best teacher. But it charges a high tuition. Good video.
August 31st, 2010 at 4:49 pm
David,
Thanks for the comment. Doesn’t the idea that “experience charges a high tuition” relate to learning by making mistakes?
Is it possible that a team could learn together in a combination “learning, then experience” model that might NOT have such a high tuition?
Ed
September 1st, 2010 at 8:57 pm
In most training I have taken, the synergy of the group is almost as important as the content of the class. Representing the ideas with reference experiences gives more students the opportunity to buy into the idea, as well as those students that think they have the idea some alternate thought processes. Given that the class has the same goals and some common perspectives, your video hits the target.
September 2nd, 2010 at 2:14 pm
Thanks Mark. You very well worded what goes on in the synergistic team environment. We appreciate your quality comment!
Ed
September 2nd, 2010 at 2:43 pm
Ed, I appreciated the video, even the humor
Let me see if I get this idea. It’s not enough to just develop our potential leaders as a group, but to fully receive the value of the effort we should also be focusing on the leader’s team members as well? If so, how is that done? Do the team members receive a subset of the classes/videos that the leaders are getting? Maybe my questions take us further down the path than you want to take us at this point, but they are the things your video got me thinking about. So, again, thank you for getting the juices flowing.
September 4th, 2010 at 12:39 pm
the video keys in on alot of good points, good leadership skills are important in any organization and it is vitally important that the leader knows how to direct the people under them, good video, thanks again.
September 7th, 2010 at 10:34 am
Thanks so much for your comments, August. I hope the next two videos will be useful to you!
Ed
September 7th, 2010 at 10:41 am
You’re welcome, Jim, and thanks for your great comments. I AM suggesting that the team members work WITH their team leader in the process of developing both team and leadership skills of all the team members.
Even when we are working in large organizations at multiple levels, we encourage the manager who has already experienced our work with THEIR manager to come back and experience it with their own team. Some times it is a subset and sometimes it is the same.
Where we are headed is learning together as teams in small chunks of time where the investment is minimal. In some cases, it might be supplementary to internal training you might already have going.
Thanks for communicating. I appreciate it!
Ed
September 7th, 2010 at 11:43 am
I like this video clip and totally concur that the enlightened leader is the one who takes resources and shares them with their team. It is a simple concept but it is also very telling if that is a person’s first nature or not. I’m going to remember and convey this to our Leadership Development Team. When we have the Leadership Development program next time, I’ll share a resource, then the next week, ask who shared it with others. Could be very informative!
Thanks.