This is a great example of servant leadership. Which is a belief that the best leadership comes out of a desire to serve others, and that the end goal is to help others to become healthy, wise, more free, more autonomous, and more likely themselves to serve others.
This story and ones like it at Starbucks help create the Starbucks Experience.

Great example of leadership modeling. I’ve always thought that one of the best ways for leaders to lead is by their own example. Thanks for the story.

I’ve been writing down some stories of my own about leadership lessons. Check them out at http://www.leadershipfromthestreets.com. I’ll be looking forward to reading more of your stories.