Training & Development Programs /Content Reviews

Multiple pieces of an organization are examined as part of a content review:

Review of curriculum content for goals, objectives, learning strategies to determine consistency with needs and goals of an organization.
Review of documents to include instructional manuals, trainee classroom materials, student products, and assessment tools to determine whether or not they meet contemporary standards for effective adult education. It is critical to determine whether the instructional process is outcome-oriented or geared solely towards achieving individual objectives. It is also important to determine if the instructional process is developmental in nature and that its courses are sequentially organized to enable the building of skills and abilities in trainees from entry level through in-service positions, as well as during on-the-job training.
Review of requirements for instructors-educational, experiential, ability to communicate.
Samples of student evaluations of the training for each training domain are reviewed. Generally, this information has little value since students tend to rate most training very high. However, occasionally there will be information that will pin point a problem or issue in the training process.
Organizational functions are examined to determine impact on training quality and effectiveness-recruitment and selection, performance evaluation, and accountability systems. It is important to determine if these systems are consistent and supportive of the training goals and objectives.