We start by understanding your culture, what works and where the gaps are in development. The key in this process is the identification of key leverage points that will have the greatest impact if executed and implemented consistently.

• Capture organizational best practices
• Learn corporate culture & language
• Understand our audience and determine the best learning and retention strategies
• Test and confirm workshop content to be relevant and timely
• Provide recommendations and findings

We use the following tailored tools in our Discovery Process:

• Individual Needs Analysis
• Organizational Needs Analysis
• Learner Analysis

• On-site and Off-site Interviews

Organizational Surveys
Organization Needs Analysis
Process Mapping
Root Cause Analysis