Effective communication is the transfer of information in a way that ensures mutual understanding. A message is meaningless unless the recipient interprets it in the way that it was intended. There are even times when a misinterpreted message can actually be counter-productive. Communicating effectively will directly impact the influence of a manager on direct reports and therefore the success of that team, department or division.

This workshop explores the roles of an effective communicator, various vehicles for communication and assessing one’s own communication style. Ultimately, participants are provided tools, models and strategies for communicating in ways that will deliver their intended message.

 

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