Giving and receiving feedback is of little value if not done properly. It must contribute to the achievement of individual, departmental and organizational goals. Providing employees useful and timely information regarding their performance is imperative to accomplishing goals at many layers across an organization.
This session imparts participants with the knowledge and skills necessary to provide useful and meaningful information to others regarding their actions and the impact of those actions. Equipped with this knowledge and skill, managers can actively influence individual and team performance. By improving individual and team performance, managers create additional organizational benefits such as: commitment and motivation, employee retention, lower staffing cost and lower operating cost.