A Federal Law Enforcement Agency asked us
to intercede in one of their largest offices. A change announcement
was scheduled to be made in less than two weeks and the resentment
level within the office was so high that the executive team was
concerned about the outcome. Using the proven tools and processes
of Enlightened Leadership Solutions to prepare the top team for
the introduction of the change, executives received applause
instead of resentment and resistance.
Fortune 50 Company
A Major Computer Manufacturer, already famous for its
incredibly well-run, just-in-time manufacturing, was able to
cut almost $10 million in costs while improving quality, safety
and employee engagement. They have now licensed Enlightened
Leadership Solution's tools and processes to continue to develop
some of the best managers, supervisors and employees in the industry.
Team Turnaround
A technical manual development team had become dysfunctional
over its 5 year life. Executive management was unable to effectively
resolve product related problems the team was experiencing. The
program was rapidly approaching a critical milestone that was
a deciding factor in its continued existence. Overall success
was dependent on the team's ability to resolve the product problems.
Management had very little confidence in the team's ability to
overcome their challenges. Within six months of our con sultation,
the team was able to develop, communicate and implement an effective
plan to achieve their program goals. One year after implementation
of the plan, the team turned around what appeared to be a doomed
program.
Performance Improvement
A joint military, federal government and private sector
management team faced enormous political pressure to get an aircraft
program involving acquisition, production and delivery teams
to perform at a higher level. Ineffective collaboration between
the government and the military was affecting the quality of
aircraft being produced. By implementing our Integrated Project
Team processes, the teams were able to develop and implement
a strategy that integrated managers and their teams into a multi-disciplined
team environment. This allowed for the rapid identification of
organizational challenges with representation from all departments,
resulting in sustainable solutions. These clients have continued
to use this approach on projects ever since.
Salvaged Project
A software project was slated for termination because
it was over budget, and over a year behind schedule. After implementing
the ELS Integrated Project Team process, the project was turned
around and delivered in less than five months, salvaging a $20
million investment.
Collaboration
With 17 people dying each day in the United States while
waiting for an organ transplant, the Division of Organ Transplantation
realized that a different approach to the problem was needed.
We worked with this client to develop cross-functional teams
that include hospital administrators, doctors, nurses, and key
leaders from various organizations in order to change the process
for organ procurement. The project is on-going and organ donations
have increased dramatically each month across the nation.
Project Turnaround
A complex fixed bid IT project was 18 months behind
schedule with only 10 months to go before a $30 million dollar
penalty for late delivery was enforced. By introducing the tools
and processes of Enlightened Leadership Solutions, this multi-national
team was able to deliver the project one month ahead of the original
delivery date, saving the $30 million in penalties plus the huge
costs that late delivery would have added to the penalty.
Find High Performers
A major pharmaceutical company was frustrated with the
performance of a number of their sales representatives. In a
blind test, Enlightened Leadership Solutions gave a 30-minute
online assessment to four salespeople. We not only accurately
identified which two were high-performers and which two were
mediocre performers, we were also able to define the reasons
for their performance levels. This client is currently implementing
the Enlightened Leadership Talent Selection & Development
System.
Benchmarking A Role
A fast-growing, worldwide company wanted to fill a key
senior executive role. Enlightened Leadership Solutions worked
with senior managers for half a day to establish a clear and
measurable benchmark for that role. Within one hour of beginning
the benchmarking process, the CEO said, " I cannot imagine having
tried to fill this key position without going through this process
to determine the critical soft skill (personal skill) needs of
the role." They went on to hire for the role based on the clear
model of the job needs.
Finding the Right Person
A major software developer was hiring a number of people
for the role of Quality Assurance Coordinator. When they used
our Talent Selection System to benchmark the needs of the job,
they were able to see how some of their people were not a good
match for the job. This was correlated to performance in the
role and linked to a supervisor who had a tendency to hire people
like himself instead of people who were a good fit for the position.
A Job Model
A rapidly growing, high-tech, national recruiting firm
used the Enlightened Leadership Solution's half-day process to
benchmark their key recruiter role. They then assessed their
top performers using the Personal Talent profile and validated
a close correlation with the new Job Model. This established
confidence that they now know exactly what they are looking for
in new hires for that role. As a result of this success, they
are now benchmarking other key roles in their firm, and have
trained all their office managers in the use of the new Talent
Selection System.
Talent Development
A major federal agency wanted to determine the development
needs of it's senior managers based on the 27 Core SES Leadership
Competencies. Enlightened Leadership Solutions recognized that
it could actually measure 23 of the 27 competencies. This unique
capability allowed a direct, simple assessment of the managers
and provided individual reports on their strengths and opportunities
for development based on the 23 core competencies. All of this
was performed without the need for extensive and expensive 360
---degree assessments.