Multiple pieces
of an organization are examined as part of a content review:
- Review of curriculum content for goals, objectives,
learning strategies to determine consistency with needs
and goals of an organization.
- Review of documents to include instructional manuals,
trainee classroom materials, student products, and assessment
tools to determine whether or not they meet contemporary
standards for effective adult education. It is critical
to determine whether the instructional process is outcome-oriented
or geared solely towards achieving individual objectives.
It is also important to determine if the instructional
process is developmental in nature and that its courses
are sequentially organized to enable the building of
skills and abilities in trainees from entry level through
in-service positions, as well as during on-the-job training.
- Review of requirements for instructors—educational,
experiential, ability to communicate.
- Samples of student evaluations of the training for
each training domain are reviewed. Generally, this information
has little value since students tend to rate most training
very high. However, occasionally there will be information
that will pin point a problem or issue in the training
process.
- Organizational functions are examined to determine
impact on training quality and effectiveness—recruitment
and selection, performance evaluation, and accountability
systems. It is important to determine if these systems
are consistent and supportive of the training goals and
objectives.
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